This allows you to guide the user when there is a problem to obtain more information or resolve the issue. However, you can connect to the device and see what the user is doing via screen sharing. It is still not possible to perform maintenance on an iPad or iPhone remotely. The TeamViewer QuickSupport app for iOS provides an innovative way to support iOS users remotely. To help users, you can monitor what they are doing with their device in real time. Screen sharing can be used for remote support. Using the separate QuickSupport app for iOS, IT managers can support users experiencing technical problems with their device. Even unattended computers such as servers can be controlled remotely using the app. If you are an IT manager, this allows you to provide quick support to users with technical problems using your iOS mobile device. Naturally, you can use the iOS remote control app to access other people’s computers if the users have authorised it. You can do almost anything you could do directly on your computer.

This way you can access important documents, use applications installed on your computer or check your email all while on the go.

TeamViewer’s ability to remote control from iPhone and iPad allows you to easily access your Windows, Mac, or Linux computer using your iOS smartphone or tablet. Since the launch of TeamViewer 14 and iOS 12 the screensharing solution has become even better as you can start the broadcasting with one tap inside the QuickSupport app.Imagine you are on your way to a business meeting when you remember there’s important information on your office computer that you still need. Teamviewer QuickSupport on your Apple iPad or iPhone does not allow remotely controlling the device, it only allows you to share your screen. The screensharing allows supporters to provide the best possible support for iPhone and iPad users as they can see exactly what’s happening on the device screen and can guide users better on solving issues on their device. Since the release of the TeamViewer QuickSupport app for iOS for iOS 11, it is generally possible to share your iOS screen via TeamViewer.

Teamviewer support for ipad