Please follow these instructions for Return Request:ġ. If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on. Responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase. Incorrectly Provided Address: If you made an error in the address. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.

Oops! Somewhere along the way you might have made a mistake.

Wrong Item Sent: If we send you the wrong product, color or size.

Faulty Product: If the product has a manufacturing defect.

If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item. If this is the case, we are happy to assist you in any way we can.

Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.Įvery once in a while an issue may occur with an order. Please make sure to read our item descriptions carefully. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If 30 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund. Return requests for orders received and delivered after 30 days will be politely declined. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging.įor refunds (if applicable), please send an email to with your full name, order number, item description and the reason for your return. Our return policy is effective for 30 days since receiving your product.

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